Legal services
Immigration law firm in Spain triples caseload with the same team
Immigration and residency law practice, Madrid and Barcelona
3.1xcases per paralegal
68%less time from intake to filing
-70%inbound status calls
2languages served by the same agents
Client intake, document collection, case assembly and status updates in Spanish and English run by agents and document intelligence, so lawyers spend their time on legal work.
The operation before
Each residency or visa case required dozens of documents in several languages, repeated client chasing, manual form filling and constant status questions. Paralegals were the bottleneck.
What we built
- Multilingual intake agent collects facts and documents through web and WhatsApp
- Documents classified, validated and mapped to each procedure checklist
- Official forms pre-filled and case files assembled for lawyer review
- Automatic status updates and appointment coordination
What now runs without people
Client intake and document collection
Checklist validation per procedure
Form pre-filling and case assembly
Status communication in Spanish and English
“Our lawyers used to spend half the day chasing documents. Now the file arrives complete.”
Results as measured by the client after cutover. Identifying details withheld under confidentiality agreement.
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